Introduction of
Hungarikum
Biztosítási Alkusz Zrt
Introduction of
Erik Keszthelyi
President & CEO
„As the owner of Hungarikum Biztosítási Alkusz Zrt., the objective that I set in 2010 was to build a well-capitalized company that extends far beyond the general peration of a brokerage service provider. To me, being on the top of the domestic market of insurance broker companies among international competitors, means that under Hungarian ownership we can create something lasting that creates value for the society as a whole. I am proud that through our unique operation model in the brokerage market, we can create real value for all our cooperating partners, with a strong focus on personal relationships and high quality customer service.”
Hungarikum Alkusz is the largest 100% Hungarian-owned
insurance broker company in the domestic insurance market, and an
expert in providing insurance solutions.
22+
billion HUF net
turnover in 2023
500k+
customers
100%
Hungarian ownership
300
employees
Insurance, investments and financial solutions
1000+
account managers
Own foundation within our Group
120+
billion HUF reconciliation of insurance premium with insurance companies
Objectives
Our goal is to stay the number one insurance broker partner for companies operating in Hungary. An insurance broker that creates value, delivers a real customer experience and can be relied upon by customers in all situations. Our objective is to offer customized insurance solutions to all special customer groups where companies are not or only partly insured due to their organizational complexity or operational risks.
Contracting
Our company pays special attention to familiarize with the given company’s operation and main activities in as much details as possible during the first personal meeting and, if necessary, we visit the company’s premises or production plant to gain an even deeper insight. Following the harmonization of insurance needs a detailed professional material is prepared for our customer, together with an executive summary to help decisionmaking, including our insurance proposal. Then, based on our customer’s decision, the contracting process for the selected insurance policy is initiated.
Contract
management
We believe in regular and active customer contact. Our dedicated account managers, property, liability, motor vehicle and personal insurance advisers, as well as our central administration staff are available to our customers on every workday of the week. By reviewing contracts annually, insurance portfolios can be precisely adapted to the specific management, service and business activities performed by companies. By making insurance companies’ offers compete, our customers can benefit from the competitive prices of insurance packages year after year.
Public
procurement
Over the past 20 years we provided professional support in a uniquely large number of public procurement procedures and, where necessary, fullscope support – with the involvement of a public procurement lawyer – to institutions and companies with key national importance. When making our professional proposal our company actively and responsibly participates in its evaluation, thus assuming the relevant responsibility of the customer. Intermediation, based on our professional knowledge and experience, as well as the available set of arguments and professional communication guarantee that the most beneficial solution for both stakeholders will be approved between the negotiating parties.
Claims
settlement
Claims settlement is one of the most important segments of insurance as customers take out policies to ensure that their company is fully protected and can continue their day-to-day operation without disruption in the event of any problem. In the event of a claim, a claims expert from our own claims management team will be on site within 24 hours to offer the relevant expertise for the assessment and reporting of the claim. In order to ensure a successful payment of the claim, our adviser always reminds the customer to comply with the relevant reporting and loss prevention obligations, monitors the claim settlement process, provides information on potentially missing documents and regularly prepares loss statistics on all claims within the company.
Top clients
Recognition
MagyarBrands
Hungarikum Alkusz has won the honourable MagyarBrands award in the business brand category in seven consecutive years between 2017 and 2023.
Business Superbrands
Furthermore it won the Business Superbrands award as well in 2019, 2021, 2022 and 2023.
A+ Excellent Crisis Resistance
Also received the “A + Excellent Crisis Resistance Certificate 2020” issued by Opten Informatikai Kft. This means that the certificate holder is one of the most reliable companies in terms of risk and ability to withstand stress stronger than average, even in the event of an economic downturn.